If you’re a patient at our practice, you can use the NHS App to access a range of NHS services on your smartphone or tablet.
It doesn’t replace existing services. You can still contact us in the usual ways.
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information. You can:
- order repeat prescriptions
- access NHS 111 online
- find NHS services
- view your health records
- book appointments
- and much more…
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
Keeping your data secure
To access the NHS App, you will need to set up an NHS login and prove who you are. Your NHS App then securely connects to information from your GP surgery.
If your device supports fingerprint detection or facial recognition, you can use it to log in to your NHS App each time, instead of using a password and security code.
How to set up the NHS App
First you will need to set up an NHS login for yourself. If you have some valid photo ID you can verify yourself within the NHS App. If you do not have valid photo ID, or there you have any difficulties verifying yourself in the App, please contact us via Accurx.
We can then arrange to confirm your identity another way, which will be either:
- Sending in a copy of your ID and a photo of yourself
or
- Coming in person to reception to answer a few basic questions from your medical record
You do not need official ID in order to access the NHS App.
We are currently running drop-in sessions to support patients in accessing digital services, and are always happy to help patients get set up.
During April, May, and June 2024, our NHS App drop-in sessions are on:
- Thursdays 16:00-18:30
- Fridays 10:30-12:30
Please pop in during any of these times and let our reception team know you are here for the NHS App drop-in. We will be making someone available to guide you through the process or answer any questions you might have. If you are not available during these times but would like to speak to someone about anything to do with your online healthcare, please feel free to contact us.