As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.
To request proxy access:
- collect a proxy access form from reception during opening times
Linked profiles in your NHS account
Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.
The NHS website has information about using linked profiles to access services for someone else.
Under 16s
Parents and legal guardians of children 11 and under may request limited proxy on-line access for their children in order to:
- Book appointments
- Order repeat medication
They will not be given access to wider medical records through the app.
Patients aged 16 and over must request access in their own right, as per an adult. Access will not be granted to parents.
While it is clearly convenient and appropriate for some parents to order medication and make appointments on their children’s behalf, there are other cases where a “Fraser Competent” child has a confidential relationship with the GP in their own right, and that confidentiality must be guarded. We therefore do not usually provide online access for 11 to 16 year olds – either to the parent or to the child themselves. If there is a particular reason that you feel an exception should be made, then please let us know.
