As of January 2025 we no longer send out text messages to patients informing them that test results have come back normal.
Results requiring any action or follow up will continue to be communicated in the same way as before – usually a text message and/or telephone call.
If you are expecting results back and have not yet heard from us, please send us a message via Accurx. Depending on the type of tests you’ve had done, the results may take a few weeks to come back to us from the lab.
Reception cannot give you your test results over the phone but we can provide you with a copy of your results on request. This could be as a print out, via email, or by text.
Viewing your results in the NHS App
Once your test results have been reviewed by a clinician, you can view them in your NHS account (through the NHS website or NHS App.)
For more information on the NHS App, please see this page on our website. We understand that some of our patients might not be confident using technology in this way, and we are happy to support you to start using the NHS App.
We run regular NHS App drop-in sessions and work with local community groups to provide training, support, and equipment. You are also welcome to pop in or contact us at any time to ask for help with using the NHS App.
If you want to talk to a clinician about your results once they have been sent to you, please contact us via Accurx.